Faq

The most common way of uploading files to your site’s account is by using FTP. When you sign up you will be sent your FTP account and details that lets you access files in your account.

You can then use a FTP tool to transfer your website files from your hard drive to your FTP account on the web server. You can use a dedicated FTP program such as WS_FTP, CuteFTP or FileZilla. Alternately you can use the built in Windows or Internet Explorer FTP program. If you prefer a Web interface, you can use your account control panel’s File Manager instead.

We suggest using dedicated FTP programs because these programs have the best user interfaces and support advanced options like setting file permissions and resuming aborted file transfers.

In order to decide whether to go for Linux or Microsoft hosting you will have to identify what your website will need supported.

If you need to support Microsoft products such as ASP.net, ASP, MS Access, Microsoft SQL Server or VBScript, then Windows hosting would be better.

Linux is generally a more popular option because of its affordability, stability and many features. Linux supports PHP, Perl, mySQL, PostgreSQL and CGI Scripts.

Both Linux and Windows servers are reliable, stable and secure. Generally, however, more viruses are written to attack Windows servers than Linux servers. If you need to host on a Windows Server ensure that your web hosting company continually upgrades their Windows and Linux servers with the latest fixes and patches available.

Two points to note:

First, just because you use Microsoft Windows on your computer does NOT mean that you need to host on a Windows hosting package. Windows for your home computer is completely different from a Windows server.

Secondly, even if you use Microsoft FrontPage or FrontPage extensions to design your website, you can still use either Linux or Windows hosting as long as your chosen package supports FrontPage.

I want to design my own website but I don’t have any experience. Where can I learn about website design?

1. Our Linux packages from Personal to Professional offer free site builders which you can use based on a template. Once you (or us) installs the templates; you can then customize the look & feel based on what you desire.

2. You can also use applications such as MS Publisher that have a wizard guiding you step by step.

3. There are many great tutorials on the web which can teach you how to design websites – from basic to advanced. Here are a few suggestions to get you started:

Skill Yako – http://skillyako.com/

HTML Goodies – http://www.htmlgoodies.com/

Web Developers Virtual Library (Advanced) – http://www.wdvl.com/

Yes. These are client side features – which mean that it runs on your visitor’s computer. So you can add flash, JavaScript or Java Applets to your website and as long as your visitors have these features available on their computers they will be able to view your web pages perfectly. Any browser (such as Internet Explorer or Netscape) that supports them will do. So these features are all supported by default on all hosting packages

You can view the certificates in the Local Machines Trusted Root Certificate Authority store by following these steps:
  1. Run mmc.exe.
  2. File -> Add or Remove Snap-in.
  3. Select “Certificates” and click “Add”
  4. Select “Computer Account” and click “Next >”
  5. Select “Local Computer” and click “Finish”
  6. Click OK.

Upon installation, you need to visit Settings » Automatic Plugin Updates page to configure plugin settings. You can select the plugins you don’t want to automatically update. You can also enable email notifications for Automatic updates. Once you are done, click on the save changes button to store your settings.

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